Find answers to common questions about CreonAI. Can't find what you're looking for? Contact us.
Getting started is easy! Simply click "Get Started" on our homepage, create a free account with your email, and you'll immediately receive 50 free credits to explore CreonAI. No credit card required. You'll have access to our AI agents, video generation, code analysis, and more right away.
Not at all! CreonAI is designed for everyone. Our natural language interface means you can create AI agents, generate videos, and analyze code just by describing what you want in plain English. Advanced users can also access our full API and code-level features.
The free plan includes 50 credits, access to basic AI agents, SD quality video generation, code analysis tools, and 1 GB of storage. Perfect for trying out the platform and small projects. You can upgrade anytime for more credits and advanced features.
Credits are our usage-based currency. Different features consume different amounts:
Monthly credits from Pro and Enterprise plans roll over to the next month (up to 2x your monthly allowance). Purchased credit packs never expire. Free plan credits reset monthly and don't roll over.
Yes! You can purchase credit packs at any time: 100 credits for £5, 300 credits for £10 (33% savings), or 1,000 credits for £20 (60% savings). These credits never expire and work with any plan.
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor Stripe. Enterprise customers can also arrange bank transfers. All transactions are encrypted and PCI-compliant.
We use state-of-the-art models including GPT-4, Claude, and Google's Gemini for AI agents and text processing. For video generation, we use Gemini Veo. You can choose your preferred model in the settings, and Enterprise customers can request custom model deployments.
Most videos are generated in under 60 seconds. SD quality typically takes 30-45 seconds, HD takes 45-60 seconds, and 4K can take up to 2 minutes. Pro and Enterprise users get priority processing for faster generation.
Yes! Pro plans include collaboration for up to 5 team members with shared workspaces, real-time code editing, integrated chat, and video calls. Enterprise plans support unlimited team members with advanced permissions and dedicated workspaces.
CreonAI supports 50+ programming languages including Python, JavaScript, TypeScript, Java, C++, Go, Rust, PHP, Ruby, and more. Our code analysis and AI agents work across all major languages and frameworks.
Absolutely. We use bank-level encryption (AES-256) for data at rest and TLS 1.3 for data in transit. All files are stored in secure, geographically distributed data centers. We're SOC 2 Type II compliant and undergo regular security audits.
Only you and team members you explicitly invite. All projects are private by default. We never share or use your code, data, or generated content for training AI models or any other purpose without your explicit permission.
Yes, we're fully GDPR compliant. You have complete control over your data with rights to access, export, and delete at any time. We have a Data Processing Agreement (DPA) available for Enterprise customers and comply with all EU data protection regulations.
Yes! We offer a comprehensive REST API with full documentation. Pro and Enterprise users get full API access with SDKs available for Python, JavaScript, and TypeScript. Check out our API documentation for details.
Free plan: 100 requests/hour. Pro plan: 1,000 requests/hour. Enterprise: Custom limits. Rate limits are designed to ensure fair usage and optimal performance for all users. Contact sales for higher limits.
Yes! CreonAI integrates with popular tools like GitHub, GitLab, Slack, Discord, Jira, and more. We support webhooks for custom integrations and have Zapier/Make.com connectors for no-code workflows. Enterprise customers can request custom integrations.
Our team is here to help. Get in touch and we'll respond as soon as possible.