Terms of Service

1. Acceptance of Terms

By accessing and using CreonOS ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

CreonOS is an autonomous AI orchestration platform that provides:

• Multi-agent AI coordination across multiple providers (Claude, GPT-4, Gemini, DeepSeek)
• Self-improving code generation and optimization
• Real-time collaborative development environment
• Automated testing and validation systems
• Production-grade deployment capabilities

3. User Accounts

3.1 Account Creation

To access certain features of CreonOS, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all responsibility for activity under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• You engage in fraudulent or illegal activities
• Your actions could harm other users or the Service
• Your account has been inactive for an extended period

4. Acceptable Use Policy

4.1 Permitted Uses

You may use CreonOS for:

• Software development and code generation
• AI-assisted programming and automation
• Educational and research purposes
• Commercial software development projects
• Personal productivity and learning

4.2 Prohibited Uses

You agree NOT to:

• Generate malicious code, viruses, or malware
• Attempt to breach security measures or access unauthorized data
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to infringe intellectual property rights
• Overload or disrupt the Service infrastructure
• Create fake accounts or impersonate others
• Scrape or harvest data without permission
• Use the Service for illegal activities

5. Intellectual Property

5.1 Your Content

You retain all rights to code and content you create using CreonOS. By using the Service, you grant us a limited license to:

• Store and process your code for service delivery
• Use anonymized data to improve our AI models
• Display your content within the platform

5.2 Our Platform

CreonOS, including all software, algorithms, UI/UX, and documentation, is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy or modify the platform code
• Create derivative works
• Use our branding without permission

5.3 AI-Generated Code

Code generated by CreonOS's AI agents is licensed to you under the MIT License, allowing commercial use. However, you are solely responsible for:

• Reviewing generated code for quality and security
• Ensuring compliance with applicable laws
• Testing before production deployment

6. Privacy and Data

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your data. By using CreonOS, you consent to our data practices as described in the Privacy Policy.

7. Payment Terms

7.1 Pricing

CreonOS offers multiple pricing tiers:

• Free Tier: Limited agent executions per month
• Pro Tier: Unlimited executions, priority support
• Enterprise: Custom deployments and SLAs

7.2 Billing

For paid plans:

• Billing is monthly or annual, based on your selection
• Payments are processed securely via Stripe
• All fees are non-refundable except as required by law
• You can cancel anytime; access continues until period end

7.3 Price Changes

We may modify pricing with 30 days' notice. Existing subscribers maintain their rate for the current billing period.

8. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. CreonOS is provided "as is" without warranties. We are not liable for:

• Service downtime or maintenance windows
• Data loss (maintain your own backups)
• Third-party AI provider outages (Claude, OpenAI, Google, DeepSeek)
• Internet connectivity issues

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• CreonOS is provided "AS IS" and "AS AVAILABLE"
• We make no warranties regarding accuracy, reliability, or fitness for purpose
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid in the past 12 months
• You use AI-generated code at your own risk

10. Indemnification

You agree to indemnify and hold harmless CreonOS, its creators, and affiliates from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of AI-generated code
• Infringement of third-party rights
• Your negligence or misconduct

11. Third-Party Services

CreonOS integrates with third-party AI providers (Anthropic, OpenAI, Google, DeepSeek). Your use of these services is subject to their respective terms and policies. We are not responsible for third-party actions or service interruptions.

12. Modifications to Terms

We may update these Terms at any time. Material changes will be notified via:

• Email to registered users
• In-platform notifications
• Updated "Last Modified" date on this page

Continued use after changes constitutes acceptance of new terms.

13. Termination

You may terminate your account at any time through account settings. Upon termination:

• Access to the Service will cease immediately (paid: at period end)
• Your data will be deleted within 90 days
• You may request a data export before deletion

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, contact us at legal@creonai.co.uk to seek informal resolution.

14.2 Arbitration

Any disputes will be resolved through binding arbitration under the rules of the American Arbitration Association, rather than in court (except for small claims court).

14.3 Class Action Waiver

You agree to resolve disputes individually, not as part of a class action.

15. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles. Exclusive jurisdiction lies with courts in England and Wales.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

17. Contact Information

For questions about these Terms, contact us at:

• Email: legal@creonai.co.uk
• Support: support@creonai.co.uk
• Website: https://creonai.co.uk